Last updated on March 19th, 2024
This privacy policy ("Privacy Policy") applies to your use of the website hosted at razorpay.com, the Services as defined under the Razorpay "Terms of Use", and Razorpay applications on mobile platforms (Android, Blackberry, Windows Phone, iOS, etc.). This policy does not apply to third-party websites linked to our website, or any relationships you may have with businesses listed on Razorpay.
The terms "we", "us", and "our" refer to Razorpay, while "you" refers to you, as a user of Razorpay. "Personal Information" means any information that personally identifies you, such as your name, phone number, email address, or any other data tied to such information.
We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website.
We collect Personal Information to provide our services, improve our website, and communicate with you, while implementing strong security measures to protect this information.
If you create an account as a merchant, we collect information such as your name, email address, and mobile number. We may also collect sensitive personal data or information as per regulatory requirements.
We collect information from customers making payments through Razorpay checkouts. This may include addresses, mobile numbers, card details, and third-party wallet details.
We record information relating to your use of Razorpay, including the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. This information helps us administer Razorpay and provide a high level of service.
We use cookies to uniquely identify your browser and improve the quality of our service. The term "cookies" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site.
We may use the information we collect to investigate, enforce, and apply our terms and conditions and Privacy Policy.
We may share your Personal Information with third parties necessary to provide the services you request, under the conditions set out in this Privacy Policy.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these other websites. We encourage you to read their privacy policies.
You can access and modify some of your Personal Information through your account settings on the Razorpay website.
Your account is password-protected. We use standard security measures to protect your information and limit access to it.
Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. These changes will be effective immediately on the Users of Razorpay. Please note that at all times you are responsible for updating your Personal Information, including to provide us with your most current e-mail address. If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly that you wish to deactivate your account with us. Continued use of Razorpay after any change/ amendment to this Privacy Policy shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
The use of this website and any disputes arising from it are subject to the laws of India and will be primarily litigated in Bengaluru, India.
If you have any complaints or concerns regarding privacy, you can contact our Grievance Officer at dpo@razorpay.com.
By using Razorpay, you signify your agreement to this Privacy Policy.